Terms Of Use

Last Updated: March 1, 2026

THE MICROGREENS (TMG)

Welcome to The Microgreens (“TMG”, “we”, “us”, “our”). These Terms & Conditions govern your use of our website www.themicrogreen.in, including the purchase of products, subscriptions, workshops, and related services.

By accessing or using our website or services, you agree to be bound by these Terms.

1. ELIGIBILITY & ACCOUNT USAGE

You must be at least 18 years of age to place an order.
You agree to provide accurate and complete information while placing orders or subscriptions.
TMG reserves the right to refuse service, suspend accounts, or cancel orders in case of misuse, fraudulent activity, or violation of these Terms.

2. PRODUCTS & AVAILABILITY

All microgreens are fresh, perishable agricultural products.
Availability may vary due to seasonal conditions, crop cycles, or unforeseen circumstances.
Product images are indicative and may vary slightly from actual deliveries.

3. PRICING & PAYMENTS

All prices are listed in INR and are subject to applicable taxes.
TMG reserves the right to revise pricing without prior notice.
Payments must be completed via authorised payment gateways available on the website.

4. SUBSCRIPTIONS

Subscription plans are billed in advance for the selected duration.
Customers may modify, pause, or cancel subscriptions by notifying TMG at least 48 hours prior to the next scheduled delivery.
Requests made after this window will apply from the subsequent delivery cycle.
Subscription prices may be revised with prior intimation.
Subscriptions do not auto-renew unless explicitly stated at the time of purchase.

5. DELIVERY

Deliveries are limited to serviceable areas.
Delivery timelines and slots are indicative and subject to change due to weather, logistics, or operational constraints.
Customers must ensure availability and correct delivery details.
TMG is not responsible for failed deliveries due to incorrect address, restricted access, or unavailability at the delivery location.

6. CANCELLATIONS, RETURNS & REFUNDS

Due to the perishable nature of microgreens, returns are not accepted once delivered.
Order cancellations must be requested before harvesting or dispatch.
If you receive a damaged or incorrect product, notify us within 4 hours of delivery with supporting images.
Approved refunds, if any, will be processed to the original payment method within 7–10 business days.

7. STORAGE & CONSUMPTION

Products must be stored as per the guidelines shared.
TMG is not responsible for quality issues arising from improper storage or delayed consumption.
Consumption recommendations are indicative and not prescriptive.

8. HEALTH & NUTRITION DISCLAIMER

Information provided on the website, social media, or workshops is for general informational purposes only.
TMG does not provide medical advice or guarantee health outcomes.
Customers should consult healthcare professionals for specific dietary or medical concerns.

9. WORKSHOPS & EVENTS

Workshop registrations are subject to availability.
TMG reserves the right to reschedule or cancel workshops due to unforeseen circumstances.
Cancellation and refund terms for workshops will be communicated at the time of registration.

10. INTELLECTUAL PROPERTY

All website content including text, images, videos, and logos are the intellectual property of TMG.
Unauthorised use or reproduction is prohibited.

11. LIMITATION OF LIABILITY

TMG shall not be liable for indirect or consequential damages.
Maximum liability, if any, shall not exceed the value of the product purchased.

12. FORCE MAJEURE

TMG shall not be liable for delays or failures caused by events beyond reasonable control including weather conditions, natural calamities, supply chain disruptions, or government actions.

13. COMMUNICATION CONSENT

By using our services, you consent to receive transactional and service-related communications via SMS, WhatsApp, email, or phone.
You may opt out of promotional communication at any time.

14. GOVERNING LAW